Help Center > FAQ > Email Finder

Email Finder

Find quick answers to common questions and guidance on using our email finder tool effectively.

How frequently is the data updated?

We regularly update our data, and refine our algorithms to enhance the accuracy of the compiled data, ensuring that users have access to the most relevant and up-to-date email information for their business or outreach needs.

How accurate is Skymem in finding email addresses?

Skymem relies on publicly available data and patterns to identify email addresses associated with a domain.
It may not always provide up-to-date or accurate information, as email addresses can change, and not all email addresses are publicly accessible.
Additionally, the accuracy of Skymem depends on the visibility of the email addresses on the web.
If an email address is not publicly available or not linked to the domain you are searching, Skymem may not be able to retrieve it.

What types of emails does Skymem provide?

We primarily provide business-related email addresses associated with a particular domain. Our tool focuses on finding professional email addresses and is commonly used for business purposes, such as sales, marketing, and outreach.
We provide general email addresses associated with a company, such as info@company.com, contact@company.com, or support@company.com.
We also identify email addresses associated with specific individuals within the organization, such as john.doe@company.com or jane.smith@company.com.

Is it possible to retrieve emails from social media profiles?

Skymem cannot find emails associated with social media profiles like Instagram, Facebook, LinkedIn, Twitter, YouTube, or TikTok.
These platforms typically protect email addresses for privacy reasons, making them unavailable to the public.
Skymem specializes in finding email addresses from domains or specific professionals available on public websites.

How to enrich your contacts with additional information?

You can use our Email Verifier to get additional data for your contacts.
Enrich your data thanks to properties like: role-based, gibberish, disposable, free email, greylisted, email provider, spamtrap, and many more.

Is there a limit to the number of emails of one domain I can see?

You can see a certain number of emails of one domain, depending on your Plan, unlimited number of times.

What if a certain domain has more emails than my plan?

The first few emails of this domain will be available in the download.
We recommend creating a new email list using our various filters to get the desired results.
Another way is to upgrade your Plan.

Is there a limit to the number of emails in an email list?

The email list you create is only limited by the maximum number of emails that the email list can contain.
This depends on your Plan.

What if the email list I created has more emails than my plan?

You will be able to download a certain number of emails.
To download the remaining number of emails, we suggest creating a new email list using another filter in order to get the number of emails which corresponds your plan.

How do I download my created email list?

To download an email list, go to your "Email Lists" page, select the desired list by clicking on it, and then click the "Download" button.
You can also download the email list you created immediately after it's completed by clicking on the "Download" button.

How many domains (including the emails) can be downloaded?

You can download limitless number of domains, one by one. The number of emails will be listed in the download, depending on your Plan.

How many times can emails be downloaded from one email list?

You can download emails from an email list as many times as you need.

Are the email addresses verified before I download or export?

We strive for emails to be up to date, but if you want to be sure, please run the verification process again.

What happens with my email list after I bought it and downloaded it?

You can find all your email lists here: (My) Email Lists.
They are visible only to you, and you can either keep them or delete them.

How do I delete my email list?

Deleting your email list(s) cannot be undone. To delete your email list follow these steps:

  1. Click on (My) Email Lists
  2. Choose the list you want to delete by clicking on it
  3. Click on the "Delete list" button
  4. If you are sure you want to delete the list, click on the "Delete list" button to confirm

Why are there no email addresses for certain domain names?

There can be several reasons:

  1. We have not crawled web pages of some domain names
  2. The company's domain name is not present online or has another domain name for its email server
  3. The websites don't allow crawlers

Why doesn't the Email Finder provide any results?

The Email Finder may not return results for two main reasons: Skymem lacks data for the searched domain, or the algorithm can't find a relevant match.
This could occur if the domain has no publicly available emails.
Additionally, errors may arise if the searched data isn't current, the address doesn't exist, or the person is no longer with the company.
For further steps, check the person's full name and the correct domain name.

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