Help Center > Payment

Payment

Can I try it out for free?

Yes, Skymem offers a Free plan that allows you to test the email finding and verification services before committing to a subscription.
This helps you evaluate the platform and its capabilities risk-free.

  • Email Verification: Create unlimited email verification lists to get verified emails, keeping in mind the Fair Use Policy.
    The maximum number of emails you can verify depends on your user type:

  • Email Search: Both anonymous and registered users can search for emails and create email lists for free using demo data.
    This means search results will not include real email addresses and domains.
    Upgrading to one of our plans unlocks full access to accurate data.

  • Note: Anonymous users risk losing their created email lists and verified lists if they clear their cookies.
    To avoid this, we highly recommend opening an account.
    By creating an account, you are automatically assigned the Free plan , which you can retain forever.

How to buy a plan?

You need to Register to buy a plan.

  1. Visit the Pricing page to choose a monthly or annual recurring subscription.
  2. After selecting the plan that suits you best, click the "Buy now" button.
  3. On the Checkout page select your preferred payment method .
    Here you can also find the summary of your order.

Can I use Skymem for one time only?

Yes. Choose a one-time Starter pass for 1, 3, or 7 days, or 1, 3, 6, or 12 calendar months. Pay once for a fixed access period with no automatic renewal.

Use the same email address for your Skymem account and checkout. If you do not have an account, register; purchasing a pass does not automatically create one.

Activation is not instant. New access starts when you receive your activation email, which confirms the start and end dates. To extend an active one-time pass, buy another pass using the same email address; the additional period starts when your current access ends. Buying a pass does not cancel an existing subscription.

What methods of payment do you accept?

For recurring subscriptions, available payment methods are shown at checkout and depend on your country, currency, and checkout provider. Only methods displayed for your purchase are available.

One-time Starter access is payable only in USDC through Dodo Payments using Stripe Crypto. Prices are shown in USD. Any applicable taxes are shown at checkout.

For larger business purchases, bank wire transfer may be available by prior arrangement. Contact info@skymem.com for a pro forma invoice before sending payment.

If you have any questions or need assistance with the payment process, feel free to reach out to our customer support team at info@skymem.com.

How to buy a list of verified emails?

  1. Insert the emails you would like to verify, and click on the “Verify emails” button.
  2. You will get some results for free, depending on whether you have an account or not, and the price for all the rest.
    Then you can decide if you want to proceed and purchase the whole list.
  3. If you want to purchase the whole list, click on the "Buy email verified list for $".
  4. On the "Checkout" page select your preferred payment method Here you can also find the summary of your order.
  5. After a successful purchase we will start with the verification process.
  6. When the verification process is completed, you will be able to see all the verified emails, and properties for each email address.
    By clicking on an email in the grid you get a detailed JSON report for that email.
    You can also use the gird filters to sort the emails according to your needs.
  7. To download the results of the verification process, click on the "Download" button

How do I view my billing history?

You can find orders placed through Skymem on your Profile page, under: Orders. For one-time purchases through Dodo Payments, refer to your checkout receipt or contact info@skymem.com for help.

What if I am not satisfied with my purchase?

We believe our databases contain the best possible information. However, we also recognize that no database can be perfect.
80% of businesses and 20% of the consumer population move every year. So it is natural to receive a small amount of outdated listings.
This is why we offer a Free plan that allows you to test the email finding and verification services before committing to a subscription.
This helps you evaluate the platform and its capabilities risk-free.
With this ability we expect you will never be unsatisfied with your purchase.

What is your refund policy?

Please review the official Refund & Cancellation Policy in our Terms of Service. For questions about a specific purchase, contact info@skymem.com. Mandatory rights under applicable law and the applicable merchant of record's refund procedures remain unaffected.

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