Help Center > Plans > Common Questions About our Plans
We offer two types of plans:
You need to Register to buy a plan.
If you wish to pay with Bitcoin:
If you prefer to pay via USDT:
Please note: This USDT address is for Ethereum (ERC-20) deposits only. Do not send USDT from other chains, such as Binance Chain (BEP-2), or your deposit may be lost.
Absolutely!
For upgrading or downgrading between plans, contact our support team at info@skymem.com.
Skymem will notify you via email when your plan is nearing its expiration date.
This ensures that you have ample time to renew and avoid any service interruptions.
Yes, you can cancel your plan at any time.
Since our plans are for fixed periods of 6 months or 1 year and are non-recurring, canceling your plan will not result in a refund for the unused portion of your subscription.
Your account will continue to have access to all features of your current plan until the end of the subscription period.
After that, your plan will expire, and your account will either revert to a free plan or be deactivated, depending on your usage.
We accept a variety of payment methods to make your purchase as convenient as possible:
If you have any questions or need assistance with the payment process, feel free to reach out to our customer support team at info@skymem.com.
Email Search enables you to discover email addresses by using any keyword or in the format of (first name, last name, domain name).
Demo data is designed to showcase how our search and list creation features work without exposing real email addresses and domains.
This means that the search results you see are not live or real-time data but are instead provided for demonstration purposes.
This approach allows users to experience and understand the functionality of our service without accessing actual user data.
Create Email List involves building a list of email addresses using advanced filters on our database.
This feature indicates that there is no restriction on the number of email or domain searches you can perform, as well as on the number of email lists you can create, just keep the Fair Use Policy in mind.
The "Size of each built email list" represents the maximum number of email addresses in each created list.
This size also applies to the Email exclude list.
The "Email exclude list" is a list generated after applying an advanced filter on our database during an email search.
The results of this search don't contain the email addresses that were excluded or filtered out from the search results based on the specified criteria.
This feature indicates that there is no restriction on the number of Email Verification Lists you can verify, just keep the Fair Use Policy in mind.
The "Size of each email verification list" refers to the maximum number of email addresses that can be processed and verified within a single Email Verification List.
If you exceed this number, you will be notified.
Yes, you can download all the data that you have used or created, e.g. verified email list or built email list, in CSV or TXT file format, in the size that was created in the system.
The Fair Use Policy ensures that users utilize our service responsibly, respecting privacy regulations and refraining from misuse such as scripting or unauthorized data extraction.
Learn more here
Reach out to our customer support team at info@skymem.com, and we'll be happy to assist you.