Skymem is a service developed and operated by POLAR, d.o.o. Contact us for product support, billing questions, data-related requests, or questions about our service.
For help with your Skymem account, searches, email verification, or access to paid features, contact us at info@skymem.com .
Please include the email address associated with your Skymem account and a short description of the problem. Do not send passwords or payment card details.
For questions about payments, invoices, subscription renewals, cancellations, or refunds, email info@skymem.com .
Please include the email address used for the purchase and, if available, the order, invoice, or transaction reference. Do not include your full payment card number or other sensitive payment information.
If you found professional contact information associated with you on Skymem and want to claim it, request access, report an error, or request removal, please follow our Claim Data procedure.
You can also send your request to info@skymem.com from the email address concerned whenever possible so that we can verify and process the request securely.
We normally respond within two business days. Requests that require identity, account ownership, payment, or data verification may take longer to complete. We will let you know if additional information is required.